Tenant Guide

TenantGuide.co.uk

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TenantGuide.co.uk

The pages linked below contain all information we must supply you by law. You can always go to our FAQ page to get quick answers.

​Please review them regularly so that you are completely familiar with your responsibilities whilst a tenant.

Use the Reporting page to report all property and behaviour issues

Report an issue

To report any issue click the button below.

Report an issue

Tenant Guide Video

Watch our 1-minute video and take a short quiz.

Watch the video

Rules and Responsibilities and Documentation

Below are links to everything you will need whilst you are a tenant of Cheltenham Serviced Rooms.
​
House Rules
​Behaviour Rules, Day-to-Day Responsibilities, Avoiding Conflict, Being aware of behaviour ground rules.
​House User Manual
Things to do immediately in the event of a problem and instructions on how to perform minor repairs on the household issues.​
Cleaning
​Your Cleaning Week rota responsibilities, Your day-to-day cleaning responsibilities​, The cleaning products you need to provide, Bins.
Health & Safety Compliance Documentation
​Landlord gas safety, EPC, Electrical Report, Fire Escape Plan, Fire Safety Manual, Combating Condensation, Right-to-rent, DPS
News & Inspections
Important updates and details about room and household inspections.